Everyone Knows What to Do

One of the hardest things for new employees to cope with is learning all the little quirks of your workplace—the stuff that rarely gets covered in new employee orientation and corporate training programs: how the telephone works, how the copier works, where the bathrooms are. These are the molehills that turn into mountains if you don’t know them.  Check out the cat in this video—totally flummoxed by simple office machines—and you may remember how many of your new employees feel.

You can help your new employee’s “learn the ropes” faster by capturing all those little pieces of knowledge that the other employees carry around in their heads in a convenient set of work instructions and job aids.  You’ll be amazed at how much faster new employees can “ramp up” and become productive if they can look up practical information without having to ask—or learn my making mistakes. 

Check out how Zavanta software can help you capture ALL the critical operating knowledge in your organization including the smaller stuff.