Many people mistakenly think writing policies and procedures is a necessary evil done mostly to satisfy regulatory compliance requirements--when in fact user-friendly policies and procedures can be your most effective and efficient training tool.
With today's economic downturn, many companies are cutting formal corporate training budgets. Many just can’t afford formal programs. Others are finding that formal programs are not always the most efficient method for training on day-to-day operational tasks anyway.
Informal “On-the-job” training is what many companies are relying on to fill the void and carry out the critical task of teaching the employees the ropes. But “on the job” training is a slow, inefficient approach. New employees often must sit around waiting for someone to help them while their supervisors and co-workers are too busy trying to keep up with the work load.
Smart organizations are leveraging their policies and procedures for employee onboarding, cross-training, and rolling-out new business initiatives.
Clear, easy-to-follow business systems in which high-level processes get broken down into detailed operating procedures linked to policies, tasks, roles, and responsibilities can perform triple-duty in organizations. Clear policies and procedures can fill the training gap in addition to streamlining regulatory compliance, and helping managers run their companies better. But "clear" and "user-friendly" are operative words here!
Check out these Staff Training examples from the COMPROSE website.
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