Policy & Procedure Best Practices

When writing policies and procedures for your organization keep this mantra in mind: Time is money and people are busy! Cut to the chase!

When they read your organization’s policies and procedures, your colleagues and employees don’t want to be impressed with unnecessary big words and an inflated vocabulary. They just want to understand the task at hand and get on with it.

When you are writing policies and procedures, whenever possible, substitute direct and simple words for long or possibly pretentious words.

Here are some tips.

Instead of this Try This Simpler Alternative

Advise                          Tell
Ascertain                      Find out
Conceptualize              Imagine or Picture
Finalize                         Finish
Procure                        Buy
Sufficient                     Enough
Parameters                  Conditions
Terminate                    Stop or End
Transmit                       Send
Demonstrate                Show
Quantify                       Measure

Watch our upcoming posts for more tips and techniques that you can use for writing policies and procedures that deliver more value. You might also want to check out our webinar series, particularly our How to Create User-friendly Procedures webinar. Follow the link to download a datasheet.

The COMPROSE Policy & Procedure Pros