Writing Policies and Procedures

No matter how good your corporate training programs and employee training methods, getting employees to apply what they learn is an ongoing challenge.  A recent WallStreet Journal Business Insight Report cited the following sobering statistic,

"just 10% to 40% of training is ever used on the job, [and] it is clear that a big chunk of the tens of billions of dollars organizations spend annually on staff development is going down the drain."

It doesn't have to be that way.

Often anxiety and old habits serve to undermine employees ability to apply what they have learned. Supporting employees "post-training" by reinforcing best practices is critical to preventing wasted training dollars.  A powerful way to achieve this result is to base training on the foundation of standardized business processes and to provide clear, detailed procedures to employees 24/7.  Easy-to-follow business systems provide the necessary "glue" that make corporate training more effective. Clear policies and procedures help employees apply their training better once they return to their day-to-day activities. 

For more on this topic see related posts:

Your Policies and Procedures Double as Efficient and Effective Training Tools

Making a Difference With Training, Building Confidence and Momentum One Employee at a Time