Writing Policies and Procedures

Often the burden of writing policies and procedures, Employee Manuals, and Operations Manuals falls on the shoulders of training or HR departments. But to get the real value of living, breathing systems, the whole organization needs to be involved in creating and maintaining standardized procedures. This can be a challenge, but the results are well worth the effort.

Here are some ways to encourage employee participation in preparing and maintaining effective procedures:

Use experienced employees as subject matter experts and procedure writers
Provide support and guidance for subject matter experts in good techniques for writing policies and procedures so they know what to do
Provide all employees an opportunity to give input on the procedures they use
Implement a system that encourages any user to raise an issue or recommend improvements to an approved procedure

COMPROSE Zavanta software is designed specifically to help Subject Matter Experts “think through” a task so they can capture the right information into effective policies and procedures using a series of input screens. It also provides all the tools necessary to streamline the process of developing and maintaining policy and procedure content. You can learn how other organizations have successfully implemented this strategy at http://www.comprose.com/productsservices/zavantasoftware.html