No more silos. The organization is more transparent.
Everyone understands their role and how they fit into the big picture.
A large bank holding company was confronted with a big challenge as the result of several mergers and acquisitions. Operating procedures varied dramatically from location to location, causing customer service inconsistencies and training difficulties.
Using Zavanta, the bank was able to streamline their policies and procedures and generate a centralized P&P portal. Any employee from any location has “on-demand” access to standard operating procedures and bank policy.